Frequently Asked Question

F.A.Q

We specialize in creating personalized, upscale vacation experiences in Italy. From start to finish, we handle all the details and present you with a tailored package that includes a customized itinerary tailored to your preferences. Whether you’re traveling as a family, with a group, or as a couple, we’ll provide you with a luxurious and unique itinerary that perfectly suits your taste. Whether you desire a charming, rustic hotel with historic charm, a quaint boutique inn, or an elegant urban retreat that exudes modern Italian style, we have the perfect destination in mind for you.

To initiate the process, the quickest method is to visit our website and select the Book a call button. This will connect you with one of our luxury travel designers for a 20-minute consultation call. During this call, we will walk you through our process, discuss your vacation plans and budget, and help you get started on creating your dream trip.

Are you interested in a private yacht charter to explore the Costiera Amalfitana?
There’s no better way to see the beautiful islands of Capri, Ischia, Procida, and the Amalfi Coast than from the deck of your own charter yacht. Our travel experts can design a customized day cruise or a multi-day itinerary where you can stay on board and sail to visit Positano, Amalfi, Ravello, and Sorrento. Experience the coast in luxury, away from the crowds and in your own private yacht charter.

We take great care in identifying the most luxurious and high-quality hotels and
boutique properties that possess unique architectural characteristics that align with the specific region you will be visiting. Our city hotels are often situated in close proximity to popular historical landmarks. All of our choices are picked for their aesthetic appeal, location, and friendly, English-speaking staff. Furthermore, we have established direct relationships with hotel management teams to ensure our clients receive unparalleled VIP treatment during their stay.

We understand that planning a trip in today’s world can be stressful, but with our guidance and expertise, you can do so with ease. In the event that unforeseen
circumstances impact your travel plans, we will accommodate changes to your
reservation or offer a full credit for future travel. Rest assured that your funds are
protected as all deposits are held in escrow.

As locals residing in Italy, we are dedicated to ensuring that you have a seamless and enjoyable experience throughout your trip. Our in-country support team is readily available to address any issues or concerns that may arise during your travels. You can relax and enjoy your journey, knowing that you have dedicated support even in
unexpected situations. It’s like having a trusted Italian friend on hand to assist you.

While we can suggest the most convenient airports for arrival and departure, we do not handle the sale of airline tickets.

Unfortunately, it would not be financially feasible for us to organize a single-day experience. We can, however, assist with shore excursions for cruisers if they are part of a pre or post-tour package that includes hotel accommodations.
We typically prefer to handle all aspects of trip planning, including hotel reservations. However, in some cases, we may be able to offer packages that only include activities and experiences, depending on our current workload and availability.

Yes, we can plan and execute any size of celebration events such as weddings,
birthday parties, and incentive trips in Italy. These events can be either guided or
self-guided, it’s all up to your preferences.

We can help you find the ideal rental villa for your next gathering, be it a family reunion or any other celebration. Our team has personally visited properties all over Italy, so we can suggest the perfect fit for your group and budget. Don't hesitate to reach out to us to start exploring your options.

We ask for a deposit of 30% of the value of the trip which is non-refundable. In case of cancellation of the trip it will be held valid as a credit for future bookings

There are two installments in our trip proposal: First non refundable deposit of the 30% the final payment is due 60 days before departure.
Payment can be made either by credit card or bank wire transfer. Our preferred method is credit card payment, however, we are also able to accept payment via bank wire transfer.
Our custom holiday packages are sold as complete packages and cost breakdowns are not available.

We typically don’t charge a fee for trip planning, but in order to maintain this service as complimentary, we kindly request that you only inquire if you have a genuine intention to book. However, if your itinerary is complex, we may charge a fee in order to benefit from our expertise. The fee will depend on the number of travelers and specific requirements of your trip.

The cost of your vacation is determined by several factors such as duration,
transportation, accommodation, activities, and any additional services such as tour guides or museum tickets. We’ll draft a proposal based on your preferences and make changes until you’re satisfied. Once you agree on the itinerary, we’ll provide a hotel list and discuss potential activities. The final cost will be determined once this
process is complete and you’re under no obligation to proceed until you agree to
the cost.

This type of experience provides a unique and personalized perspective that is not
typically available to the general public. It may also include private tours, special access to exclusive locations, and luxurious amenities. The goal is to offer an elevated and memorable experience that goes beyond the typical tourist itinerary.

For a stay of up to 90 days, those holding U.S. and Canadian passports do not require a tourist visa for Italy. For other countries, it is advisable to verify with your local embassy.